About Us
Pioneer is a full-service mail shop that operates out of Louisville, KY. Our founder David Redmon has been credited for bringing Autopen services to the direct mail industry. Our goal is to help our customers and partners create and deliver the best mail piece and to derive the greatest response possible. We are able to achieve this through our 20 years of experience in the niche Autopen industry and our dedicated staff. If nearly 100% of the people that receive your direct mail open it, you must be 100% satisfied with what they are opening.
We utilize a network of thousands of independent contractors to perform insertion services for our select nonprofit and for-profit customers. Dedication to 100% accuracy on blind match mail is our primary goal. That is why our network of individuals are trained and experienced at handling your valuable mailing records.
Our Guarantee
Our staff from David Redmon, managing partner, to our team member working the third shift in our AP dept has one goal in mind... 100% satisfaction of our customers. We will not grow our company at the expense of great customer service. We will not grow our company at the expense of the meticulously printed and mailed piece. We will not grow our company by sacrificing time and customer experience into every project. In simple terms, we want our customer's success to always be at the forefront of each decision and sometimes that is at the expense of our own profitability. You have our commitment!
David
Redmon
Owner
Vicki
McClain
Wow Team Manager
Tim
Michiemo
Sr. Project Manager
Morgan
Vaughn
Director of Sales
Marla
Hornback
President of Operations
Kaelyn
Biller
Director of Scheduling
& Centralized AutoPen
Tim
Sprigler
Project Manager
Jenna
Miracle
Project Manager
Andrew
Mercer
Systems Analyst & Data/Prepress Manager,
Briana
Bower
Office Manager
David
Adkins
Estimating & Procurement Manager
Patti
Ellison
Director of Production
Brittney
Colyer
Letter Shop Manager
Stay In Touch
Production Location
Pioneer Production Facility
4601 Commerce Crossings Drive,
Suite 200
Louisville, KY 40229
Administration Location
Pioneer Billing & Administration
3600 Chamberlain Lane,
Suite 114
Louisville, KY 40241
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