About Us

Pioneer is a full-service mail shop that operates out of our two locations in Louisville, KY and one in Hodgenville, KY. Our founder David Redmon has been credited for bringing Autopen services to the direct mail industry. Our goal is to help our customers and partners create and deliver the best mail piece and to derive the greatest response possible. We are able to achieve this through our 20 years of experience in the niche Autopen industry and our dedicated staff. If nearly 100% of the people that receive your direct mail open it, you must be 100% satisfied with what they are opening.

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We utilize a network of thousands of independent contractors to perform insertion services for our select nonprofit and for-profit customers. Dedication to 100% accuracy on blind match mail is our primary goal. That is why our network of individuals are trained and experienced at handling your valuable mailing records.

Our Guarantee

Our staff from David Redmon, managing partner, to our team member working the third shift in our AP dept has one goal in mind... 100% satisfaction of our customers. We will not grow our company at the expense of great customer service. We will not grow our company at the expense of the meticulously printed and mailed piece. We will not grow our company by sacrificing time and customer experience into every project. In simple terms, we want our customers success to always be at the forefront of each decision and sometimes that is at the expense of our own profitability. You have our commitment!

Meet Our Team

David
Redmon

Owner

Mike
Redmon

COO

Vicki
McClain

Wow Team Manager

Tim
Michiemo

Wow Team Rep

Gabe
Kelley

Customer Services Representative

Dennis
Edmondson

IT Manager

Morgan
Vaughn

Account Executive

Marla
Hornback

PFT/PDM VP of Operations

Kaelyn
Biller

Director of Scheduling
& Centralized AutoPen



Ruth
Day

Human Resources

Stay In Touch

Production Location

Pioneer Production Facility
4601 Commerce Crossings Drive,
Suite 200
Louisville, KY 40229

Administration Location

Pioneer Billing & Administration
3600 Chamberlain Lane,
Suite 114
Louisville, KY 40241

Phone

502.384.1520

Hours

8:30am-5pm (M-F)

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